Privacy Policy
Last updated: 02/19/2025
Balaio Experience values the privacy of its users and is committed to protecting the personal data collected. This policy explains how we collect, use, share, and protect your information in accordance with the General Data Protection Law (LGPD – Brazil), the Personal Information Protection and Electronic Documents Act (PIPEDA – Canada), and the General Data Protection Regulation (GDPR – Europe).
1. WHAT DATA DO WE COLLECT?
We collect information in various ways to improve your experience with Balaio Experience:
1.1 Automatically Collected Data:
When navigating the Balaio Experience website, certain information is automatically collected for analysis and security purposes, including:
IP Address – Used for security and traffic pattern analysis.
Device Type – Identifies whether you are accessing the site via a computer, tablet, or mobile phone.
Operating System – Records the operating system used (Windows, macOS, Android, iOS, etc.).
Browser Type – Identifies the browser being used (Chrome, Firefox, Safari, Edge, etc.).
Cookies and Tracking Technologies – Used to improve navigation, maintain preferences (such as language and cookie acceptance), and analyze site visits.
Pages Visited – Tracks which pages you have accessed on the site.
Time Spent on the Site – Measures how much time you spend on each page or on the site.
Interactions on the Site – Records actions such as clicks on buttons, form submissions, and navigation between sections.
Referrer – Identifies the page or website you visited before accessing Balaio Experience.
1.2 Data Provided Directly by the User:
By interacting with Balaio Experience, you may voluntarily provide information such as:
Name and Email – When you subscribe to the newsletter or contact us.
Messages Sent – Data shared via the contact form or email.
Communication Preferences – Your choice to receive or not receive newsletters and other notifications.
2. HOW DO WE USE YOUR DATA?
Improve your experience on the site and personalize content;
Send newsletters and relevant communications, if authorized;
Analyze access statistics and interactions with the site;
Ensure security, prevent fraud, and comply with legal obligations.
3. WHO DO WE SHARE YOUR DATA WITH?
We do not sell or rent your data. We may share it only in the following cases:
Data Analytics Services:
Data analytics services (e.g., Google Analytics);Email Marketing Platforms, for sending newsletters;
Legal Authorities, if required by law.
4. YOUR RIGHTS
Access the data collected about you;
Correct any inaccurate or outdated information;
Request the deletion of your data, except when required by law;
Withdraw consent for the use of your data at any time;
Request data portability to another service.
If you wish to exercise any of these rights, contact us by email: [email protected].
5.COOKIES AND SIMILAR TECHNOLOGIES
Our site uses cookies to improve your navigation. You can manage or disable cookies in your browser settings, but this may affect some site features.
6. DATA SECURITY
We have implemented technical and organizational measures to protect your data from unauthorized access, loss, or alteration. However, no system is 100% secure, so if you notice anything suspicious, contact us.
7. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We recommend reviewing it from time to time.
If you have any questions or would like more information, contact us by email: [email protected].
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